Rachel has 25 years' experience in brain and spinal injuries, working closely with many individuals who until compensation is available sadly often don't have the support they badly need. She has seen the devastating impact this can have which can pull families apart and is committed to working to relieving that burden by getting them the help they need so families can thrive and get some joy back in their lives together.
Rachel was invited to a party at Headway Stockport 20 years ago when she was asked to help out and ever since she has wholeheartedly involved herself with the group, being instrumental in setting up and managing its hugely popular weekly social 'drop in' session. She was immensely proud when in 2013 she was nominated by the group members for the Headway UK Volunteer of the Year Award.
Rachel is a mother of three active boys and loves watching them play sport and music. She enjoys live music, particularly Indie bands such as Echo and the Bunnymen, going to the gym for Pilates class and walking her beloved English bulldog, Bonnie.
As she loves nothing better than a good read, Rachel's dream day would be to lose herself in a beautiful story.
Rachel, I am writing to thank you personally for your exceptional handling of J’s case. You and your team were professional, efficient and courteous at all times. I was very nervous when I first decided to seek help in getting compensation for J, during our first meeting you reassured me that the case was valid and gave me the confidence in taking the case forward, resulting, after a lot of hard work on your part, in a fantastic settlement for J, far exceeding my expectations. I really cannot thank you enough and I am sure that if my mother was still with us, she would agree with me and I think be quite shocked at what you have achieved. Kind regards and gratitude.
Mr W, Cheshire
Though it has been a very long time for me, with repeated reminders of the ‘happening’, because of specialist appointments, Rachel has been exceptional for almost 4 years. I am really pleased with the outcome and could not have done it without Rachel. I would certainly recommend PotterReesDolan to others. Many thanks.
Mrs C, Greater Manchester
In my opinion I felt as though Rachel understood my problems from the very beginning and made me feel very relaxed and understood, which is a massive relief to a person with a head injury and I thank you very much.
Whenever I phoned up, I have been calmed down knowing Peter and Rachel were there. You have helped me so much - it is greatly appreciated. I will have no hesitation in recommending you to others. Thank you
The overall ‘best’ reason for endorsing PotterReesDolan is that Rachel and her team were excellent to work with. All aspects of interpersonal and professional interaction were exceptional. This really was appreciated by all our family during which was a very unfamiliar, lengthy and stressful process.
Mrs B, Stockport
Friendly, professional and most importantly honest - unattainable expectations were certainly not what Keith and Rachel were about. I didn't just get legal representation in Keith and Rachel, I also gained two friends that I trust.
Mr M, Oakmere
All injury is completely explained to family and friends properly so it is understood and we were treated with care, respect and understanding. All help was given when it was needed. I was given help which I didn't even realise I needed and with that I'm starting to heal more every day. You're perfect in every way.
Read the case study here: Million pound settlement for young woman who suffered brain injury after being hit by a car
Miss S, Manchester
I wish I could put into words how you have changed our lives - thank you just doesn't seem to cut it but we are eternally grateful to you Rachel. The best day's work I ever did was picking up the phone to PotterReesDolan - you change our lives. Thank you for getting us through the hardest of times.
Mrs R, Manchester