• We're delighted to be featured in the Times Best Law Firms 2019 guide under personal injury and clinical negligence
  • Potter Rees Dolan were on the Legal 500 Awards 2018 insurance shortlist for the North West
  • Helen Dolan, specialist catastrophic medical negligence lawyer, recovered compensation in excess of £45million for clients with a brain injury (including cerebral palsy) in 2016 and 2017


# Our Testimonials

We pride ourselves in delivering excellent legal advice and client care, and are extremely pleased to be able to provide a few samples of the client testimonials and feedback we receive.

At Potter Rees Dolan Solicitors, we pride ourselves on providing the very best client care, and we take all client feedback very seriously and act upon this to constantly strive to improve our service, with the many positive and thankful testimonials we receive which are particularly treasured.

We believe the clients and their wishes should be at the heart of every case, which is why we take such care to make sure our clients are consulted and well informed throughout.

Here we share a number of testimonials sent in by our clients showing how we have helped our clients get the results they deserve. All the details of our clients have been anonymised to protect the details and sensitivity of their case.

Please select from the options below to see what our clients say about our firm of solicitors:

Get in touch

If you believe you or someone you know may be entitled to make a claim for compensation, get in touch with our friendly and committed team today. Do so by calling us on 0800 027 2557 or complete our online enquiry form and a member of the team will be in contact as soon as possible.

The job was done efficiently and smoothly by Lesley and I will be recommending you to a friend of mine.

Kevin Roberts, Herefordshire

Helen Shaw's demeanor is incredibly welcoming and warm but you know that underneath she has the knowledge, expertise and the drive to do nher very best to get as much as she can from the case. She is extremely professional and hard wokring and it helps that everyone that she met whilst taking statements said that she was incredible. She has totally challenged the stereotype of a lawyer. I have a had a traumatic brain injury and Helen's knowlegde and understaning through her experience with Headway has been invaluable. She always explained things in a way I could understand because of the complications of my recovery. Thank you!

John Beaumont, Cumbria

Just a quick email to say a big thank you for all your help and support over the past 12 months, in ensuring that we can provide the best help and support to our clients, pushing the boundaries and achieving lots in most cases….

Case management can be a really difficult job, as is yours too!! But the Potter Rees Dolan team are doing it right which makes my job easier and much more enjoyable, it definitely feels like a team effort!

Individually and as an organisation, you all do something different to the other legal companies I work with which makes you lot stand out. The efficiency and effectiveness of how things are managed is outstanding, you most certainly have the best interests of you clients in the centre of everything, well done – I could go on!

Rachel Gannon, Case Manager

You were there for me when no one else was and there every time I phoned and I took your advice. I let you deal with all the things which I could not have done well. You get a 'First Class' badge from me - I hope I can call on you again if I am in trouble.

Mr W, Newport

May I first of all thank you and the team for all your hard work and support. We are extremely grateful that you have now secured a great outcome for our son.

On a personal note, I wanted to add that we couldn’t have asked for a better solicitor to represent us. Lesley, you have made a difficult process easier by your excellent management of the whole case. We both appreciate all that you have done for our son. It’s been a long road but one that has been made better by having you lead the way, so a very large, thank you.

Mr and Mrs G, Merseyside

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