We pride ourselves in delivering an excellent legal advice and client care and are extremely pleased to be able to provide a few samples of the client testimonials and feedback we receive from satisfied relatives of clients.
Please select from the options below to see what our clients say about our firm of solicitors.
Firstly, I would like to extend my gratitude and thanks to you and your team for the support you have given me over the past years to achieve this unexpected outcome. It has been such an emotionally draining process that, were it not for that support, I may have abandoned it... Once again, many thanks to all at Potter Rees Dolan. I couldn't have been in safer hands.
Now that the case has reached a successful conclusion, I am writing on behalf of D to say how pleased he has been with the outcome and the care and attention that PRD have given him. Sophie Birch has done an amazing job. Everything she has done has been spot on and she has had a really impressive grasp of all the aspects of the case. She has been a pleasure to deal with and has always dealt promptly with the many emails with which we have bombarded her. Additionally, the case she and the barrister presented at the inquest into P's death made everyone involved aware that mistakes were made and that opportunities were lost in P's treatment in 2015. Their case also brought to light failings in the system at the hospital in question which hopefully have now been addressed.
It is sad that we have had to take this step, but it seems to be the only way to draw attention to failings in the NHS and ensure that these failings are corrected. In addition, D lost his financial security and his life's partner when P died. The successful outcome of the case has now restored that security for the rest of his life. So, thank you again for the superb service that D has received from your firm.
Sophie was excellent in every respect. She was always very pleasant and easy to deal with.
Friendly and professional, we were dealt with in an empathetic way. Our feelings and thoughts were listened to but the guidance was always based on the legality of our case and the outcome that we wished for. When it became apparent that the outcome would not have been in our favour, the outcome was explained in a clear and concise manner that took our feelings into account.
Gill has been efficient, professional and transparent from the start. She has instilled confidence, knowledge and efficiency. I have every confident that Gill will obtain the best possible outcome for me.