We pride ourselves in delivering an excellent legal advice and client care and are extremely pleased to be able to provide a few samples of the client testimonials and feedback we receive from satisfied relatives of clients.
Please select from the options below to see what our clients say about our firm of solicitors.
Greg Poole was very kind and considerate during the process of applying for Court of Protection to be able to use my Mum's money to benefit her, due to her dementia and there being no power of attorney.
Potter Rees Dolan were recommended to me from The Brain Charity, and though my Mum sadly did not make it to the point of being able to benefit from this, Greg was nevertheless sympathetic and kind when I sadly had to withdraw this request, even offering to further help with probate matters. Would recommend to others in the future.
I have really valued Greg's prompt and decisive responses to the numerous and various requests I have sent in his direction. It is truly refreshing to work with such a responsive Deputy who really ‘gets it’!
My involvement with Potter Rees Dolan, arose in respect of matters arising from a serious brain injury, which I incurred some years ago. Rachel Rees acted for me in respect of Personal Injury litigation arising therefrom; and Ruth Wright continues to represent me in related Court of Protection matters.
As a former, senior solicitor (now retired by reason of the accident) in a major international law firm, I have a fairly good idea of what to expect from lawyers – and PRD most certainly provides it!
Rachel’s efforts produced a positive outcome, for which I am very grateful. I found her to be highly competent and personable. Regarding the latter, I now consider her to be a friend, rather than just my former solicitor. Our relationship is ongoing, by reason of our mutual roles in the brain injury charity, Headway. As lead volunteer in my local branch of this organisation, Rachel certainly knows a thing or two about brain injury and this hardly goes amiss in respect of her representation of the brain injured!
Again, I find Ruth’s expertise and personality to be second to none. She hasn’t always told me what I wanted to hear, but I have every confidence in the appropriateness of her advice. In my view, such fearless honesty is a characteristic of an excellent lawyer!
Just a quick email to say a big thank you for all your help and support over the past 12 months, in ensuring that we can provide the best help and support to our clients, pushing the boundaries and achieving lots in most cases….
Case management can be a really difficult job, as is yours too!! But the Potter Rees Dolan team are doing it right which makes my job easier and much more enjoyable, it definitely feels like a team effort!
Individually and as an organisation, you all do something different to the other legal companies I work with which makes you lot stand out. The efficiency and effectiveness of how things are managed is outstanding, you most certainly have the best interests of you clients in the centre of everything, well done – I could go on!
I would like to say a big thank you to all at Potter Rees Dolan, who helped get Criminal Injuries Compensation for my brother Billy, who suffered a brain injury caused by a hammer attack in Manchester in 1997. There have been a lot of ups and downs with Billy's behaviour problems. He spent a lot of time in hospitals and rehab and Billy now lives in Cardiff with the help of family and carers. He now has his own house and lives independently. PotterReesDolan still look after Billy's affairs because he is in the court of protection, so I know Billy will be looked after for the rest of his life. I would like to say again thank you Hugh, Cathy and Margaret for all your help you have given us and for the future help we will need.