Our Testimonials

We pride ourselves in delivering excellent legal advice and client care, and are extremely pleased to be able to provide a few samples of the client testimonials and feedback we receive.

At Potter Rees Dolan Solicitors, we pride ourselves on providing the very best client care, and we take all client feedback very seriously and act upon this to constantly strive to improve our service, with the many positive and thankful testimonials we receive which are particularly treasured.

We believe the clients and their wishes should be at the heart of every case, which is why we take such care to make sure our clients are consulted and well informed throughout.

Here we share a number of testimonials sent in by our clients showing how we have helped our clients get the results they deserve. All the details of our clients have been anonymised to protect the details and sensitivity of their case.

Please select from the options below to see what our clients say about our firm of solicitors:

Get in touch

If you believe you or someone you know may be entitled to make a claim for compensation, get in touch with out friendly and committed team today. You can do so by calling 0800 027 2557 or complete our online enquiry form and a member of the team will be in contact when it is convenient to you.

Helen Shaw was very good in the way she handled the case, keeping me informed on how things were going and always ready to answer any questions I had and putting my mind at ease. She worked hard to get the best possible result for me.

Mrs D, Lancashire

We thought the Naidex show was great. My wife and daughter came with me, as we were looking for advice and support for my daughter's disability. We weren't disappointed. We got a huge amount of information. We thought PotterReesDolan's stand was eye catching and we came by more than once! The cotton bag I received is great and has been put to use frequently since our visit. I was delighted to win the Amazon Kindle Fire through your prize draw - thank you!

Mr G, Coventry

I was very lucky to have Helen Shaw looking after me, what a lovely person. Always helpful and calming.

Read the case study here: Motorcyclist suffered bone and spinal injuries after car crash

Mr M, Cumbria

It has been a great pleasure working with you. I really appreciate your passion to give your best to your clients

Mr B, Renowned Expert

One aspect which I value highly is that a promise to call will always be honoured. This may seem a small point but it is absolutely critical to peace of mind for the client. Communications, written and verbal, are always timeous, appropriate and well explained. As I develop below, each one of the team is invariably compassionate, understanding and empathic.This is of great importance to clinical negligence clients, who may well be facing life changing events, and not for the better. The Practice has a substantial and impressive array of medico legal contacts whose expertise they can call upon. We have been impressed with their thorough work and pleased with their achievements so far in dealing with our claim.

In our experience what makes them stand out, apart from their knowledge and expertise, which one would expect, is their kindness, compassion and empathy. Written communications are always clear, focused and comprehensive, but they are in no way presented as examples of clinical or legal detachment, and are always mindful of the implications of the contents and the possible painful repercussions for us, as clients. Verbal communication with the team is equally clear, focused and comprehensive, and has the additional element of humanity. By this I mean taking the necessary time to listen, understand our concerns and respond with clarity, sensitivity and sympathy. Frankly, we have never met a professional team in any capacity with so much understanding and empathy for the client, and we have come to regard them as not only our legal representatives, but as our trusted advisors and friends.

Jean Whittaker, Walkden

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