We pride ourselves in delivering excellent legal advice and client care, and are extremely pleased to be able to provide a few samples of the client testimonials and feedback we receive.
At Potter Rees Dolan Solicitors, we pride ourselves on providing the very best client care, and we take all client feedback very seriously and act upon this to constantly strive to improve our service, with the many positive and thankful testimonials we receive which are particularly treasured.
We believe the clients and their wishes should be at the heart of every case, which is why we take such care to make sure our clients are consulted and well informed throughout.
Here we share a number of testimonials sent in by our clients showing how we have helped our clients get the results they deserve. All the details of our clients have been anonymised to protect the details and sensitivity of their case.
Please select from the options below to see what our clients say about our firm of solicitors:
- Personal Injury testimonials
- Clinical Negligence testimonials
- Court of Protection testimonials
- Welfare Benefits testimonials
Get in touch
If you believe you or someone you know may be entitled to make a claim for compensation, get in touch with out friendly and committed team today. You can do so by calling 0800 027 2557 or complete our online enquiry form and a member of the team will be in contact when it is convenient to you.
I haven’t got any complaints with anyone at Potter Rees Dolan. You were courteous at all times, lovely to deal with, helpful etc. No complaints whatsoever. I would advise people to go to you any time they need a solicitor.
I was referred to Mr Renshaw via the Headway Charity Helpline after appealing to them for help for my 45 year old son who, aged eleven years had suffered a traumatic brain injury. He had been in receipt of ESA for almost 2 years and had been called to attend a face-to-face assessment with a health care professional. He was in a desperate state of mental health and I badly needed advice and guidance.
From the first moment of contact with Mr Renshaw's assistant Amy, I felt an enormous sense of relief. Our case was taken up without question, our situation and details recorded, and from that time (April 2018) until the successful outcome of the Appeal on 27th August 201, Mr Renshaw guided the case with considered professional advice and experience. We benefited from many hours of his time and expertise - all without any legal charges to us. Mr Renshaw is a remarkable man, to whom we have a huge debt of gratitude.
I would have no hesitation in recommending Potter Rees Dolan to anyone. From start to finish all my communications have been totally satisfactory. A professional body with a very human face.
Throughout we were treated with courtesy and empathy. You were always helpful and we never felt we were a 'nuisance'! You worked so hard for us, even if the result was not what we'd hoped for!
Helen [Shaw] was there every step of the way, she was like a friend who was helping at a very difficult time. Whenever we had to call, all staff were very pleasant and helpful.
I would like to say a big thank you to all at Potter Rees Dolan, who helped get Criminal Injuries Compensation for my brother Billy, who suffered a brain injury caused by a hammer attack in Manchester in 1997. There have been a lot of ups and downs with Billy's behaviour problems. He spent a lot of time in hospitals and rehab and Billy now lives in Cardiff with the help of family and carers. He now has his own house and lives independently. PotterReesDolan still look after Billy's affairs because he is in the court of protection, so I know Billy will be looked after for the rest of his life. I would like to say again thank you Hugh, Cathy and Margaret for all your help you have given us and for the future help we will need.