• Ranked in Chambers & Legal 500 for Personal Injury & Clinical Negligence
  • Featured in the Times Top Law Firms 2019, 2020, 2021 & 2022 List for Personal Injury & Clinical Negligence
  • In 2021 alone, we were successful in securing over £85 million in damages for our clients
  • Over £98 MILLION in damages secured for our clients during lockdown!

Privacy Policy

This privacy policy explains how we collect and use information you provide to us; how to tell us if you wish us to limit the use of that information and the procedures we have in place to safeguard your privacy.

Some of the information we collect may be ‘personal’ or ‘sensitive’ data but all information you provide to us will be treated confidentially and in accordance with this Privacy Statement.

For the purposes of the GDPR, the Data Controller is Potter Rees Ltd (t/as Potter Rees Dolan), 12 Commercial Street, Manchester, M15 4PZ (‘PR’, ‘we’ ‘us’). Our Data Protection Officer is Vicky Griffin who you can contact on 0161 237 5888.

Potter Rees Limited is a Limited company registered in England and Wales under registration number 07936586 and is authorised and regulated by the Solicitors Regulation Authority, number 566800. The firm is registered with the Information Commissioner’s Office as processing personal data under registration number Z3141247.

This policy was updated on 26th February 2021.

The Information we collect using this website

Information collected on this website will be treated confidentially and dealt with in accordance with this privacy statement. If you follow a link to another website, this privacy statement will not apply and we advise that you check the privacy statement of the website in question before submitting any personal data with them.

If you only view our website, we will not collect any personal information from you. We will only use cookies to collect anonymous data to help us to check that our website is working properly and to provide us with feedback as to what pages have been viewed. Please see our ‘Cookies Policy’ for more information on what these are and how to disable them.

When someone visits our website, we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website. If we do want to collect personally identifiable information through our website, we will be up front about this. We will make it clear when we collect personal information and will explain what we intend to do with it.

If you contact us through one of our online contact forms, either on this website or the Legal Surgery App, any personal data you provide to us will be used to deal with your enquiry and to help us respond appropriately to the services you have asked us to provide. We may add your details to our marketing database unless you specifically tell us not to within the contact form. We will keep your data for a maximum of 12 months at which point it will be deleted from the website database.

Please note that we cannot guarantee that any email you send via our website will be received by us and that the contents will remain secure during or following transmission. Similarly, we cannot guarantee that any email we send to you will remain secure. If you have any concerns about email security to or from us, you may wish to contact us by an alternative method, such as telephone or letter.

How we share your information

So that we may provide legal services, we need to allow our employees access to the information you provide. We keep a record of all correspondence to help us keep track of any enquiries we receive, to comply with the law and SRA requirements.

We respect your right to privacy and our take obligations under the GDPR very seriously and we will keep all personal data confidential except to the extent that it is necessary to disclose it by law or to comply with a regulatory or legal process, or where we need to disclose the information to provide a service that you have requested.

We will never share your information with anyone outside of this scope without your prior written consent.

How we protect your information

All information we collect is subject to our internal Data Protection Policy and procedures. All staff are trained in data protection principles and we review our security arrangements regularly. Our data is stored in the United Kingdom but we do reserve the right to store the data on carefully selected, encrypted portable devices and in paper files.

Your rights:

Right of access

The GDPR gives you the right to access information held about you to allow you to be aware of and verify the lawfulness of the processing.

Right to rectification

You also have the right to have personal data rectified if it is inaccurate or incomplete.

Right to erasure

This is also known as the right to be forgotten. This enables you to request personal data is deleted or removed where there is no reason for its continued processing in certain circumstances.

Right to strict processing

You have the right to ‘block’ or suppress the processing of personal data. If you restrict the processing of your data then it can be stored but not processed further.

Right to data portability

You have the right to obtain and reuse your personal data for your own purposes through different services by moving or copying data in a secure way.

Right to object

You have the right to object to your data being processed based on legitimate interests or the performance of a task in the public interest. You also have the right to object to direct marketing.

If you would like to see what information we hold about you or would like to be removed from our database, you should contact: Vicky Griffin, Data Protection Officer, 12 Commercial Street, Manchester, M15 4PZ. You can use the same address if you believe any information we hold about you is inaccurate or incorrect. Alternatively you can email us at info@prd.uk.com or phone us on 0161 237 5888.

You have the right to complain to the Information Commissioner’s Office on 0303 123 1113.

Your consent

By submitting your information using this website, you consent to us using that information as set out above and you have the right to withdraw your consent at any time. If we change this policy, we will amend this page as soon as possible. Continued use of the service will signify that you agree to all the changes.


We use a third party provider, Mail Chimp, to deliver our monthly e-newsletters. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter.

Security and performance

Potter Rees Dolan uses a third party IT managed service to help maintain the security and performance of our website. To deliver this service it processes the IP addresses of visitors to the website.


We use a software platform called Concrete to publish our blog. We use a standard Concrete service to collect anonymous information about users' activity on the site, for example the number of users viewing pages on the site, to monitor and report on the effectiveness of the site and help us improve it.

Legal Surgery App

We use an open-source, front-end, Javascript library called React combined with Strapi - a flexible open-source headless CMS (content management system) to run our Legal Surgery App. Any data sent via the app to PRD is sent directly and not stored within the CMS.

By filling out this form you are authorising Potter Rees Dolan to use the details you provide to contact you regarding your potential claim. Read our Website Privacy Notice.

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