• Helen Dolan, specialist catastrophic medical negligence lawyer, recovered compensation in excess of £29million for clients with a brain injury (including cerebral palsy) in 2016
  • Hugh Potter secured a settlement figure of just under £13 million thanks to change in discount rate
  • Rachel Rees, expert personal injury lawyer, recovered over £15 million in compensation for clients with a brain injury last year

Cancer Claims

The specialist solicitors at Potter Rees Dolan are here to help if you have suffered as a result of delayed or misdiagnosed cancer.

We understand the stress and confusion you are likely to feel at this time, and we know the impact such a diagnosis can have on your life. You may feel like you have nowhere to turn, but we are here to offer you expert legal advice and support, which aims to make your life that little bit easier.

We work tirelessly to get you the answers and the compensation you deserve, as we have seen first-hand what a difference it can make to your quality of life. Our team offers a highly personal service, and we strive to give our clients a voice when things have gone wrong. We are dedicated to improving standards in healthcare.


“Dealing with solicitors and legal matters can be very daunting. You made the experience very easy and in a friendly manner. Thank you very much.”

Mr and Mrs L, Glossop

“Friendly, understanding, clear and accommodating. Took the time to explain rationale for decisions and legal processes. Exactly the right balance of direction and recommendation. Very personable service, can't fault the service. From receptionists to solicitors to specialist help.”

Mrs B, Turton

Read more testimonials from our clients here.

To speak to an experienced and friendly solicitor about your cancer diagnosis delay or misdiagnosis, call us on 0800 027 2557 and you will be put through to a senior solicitor who will go through everything relating to your case.

If now is not a good time, you can arrange for us to get in touch with you by using the online contact form on the side of this page, or on our contact page. If you have someone specific in mind that you would like to speak to, visit their profile on our people page.

About cancer delay and misdiagnosis

Cancer misdiagnosis is extremely serious, and is a worrying prospect for everyone. However, today many cancer sufferers can be treated effectively with the right medical care. The earlier a diagnosis is made, the greater the chance of recovery.

That said, early diagnosis does not always happen, even in cases where the patient has sought medical attention quickly. Errors made by medical professionals can result in a delayed or missed diagnosis, which can put the patient’s health at serious risk.

Those who suffer delayed or misdiagnosed cancer can experience severe psychological suffering, and unnecessary or unpleasant treatment or surgery.

Reasons for delayed diagnosis

Common mistakes that can result in delayed diagnosis include:

  • Failure to examine a patient
  • Failure to monitor those with a family history of cancer
  • Failure to recognise signs and symptoms
  • Failure to further investigate symptoms
  • Failure to refer to a specialist quickly enough
  • Misinterpreted test results
  • Test results that are filed away or lost

How is cancer diagnosed?

If a symptom has been noticed, patients’ first port of call is usually a GP. A doctor will typically ask about personal and family medical history, as well as performing a physical examination.

High or low levels of certain substances in the body can be a tell-tale sign of cancer, which is why blood, urine and other body fluids are tested to help doctors to make a diagnosis. While abnormal test results are not always a sign of cancer, these results can be incredibly useful for medical professionals to gain a clear picture of your overall health.

Other procedures carried out to detect cancer can include:

  • CT scan
  • Ultrasound
  • Nuclear scan
  • MRI
  • PET scan
  • X-ray

In most cases, a doctor will also need to perform a biopsy to make a diagnosis of cancer. In this procedure, the doctor will remove a sample of tissue, then a pathologist will look at the tissue under a microscope.

How we can help

Based in Manchester, our clinical negligence team has a national reputation for being one of the best in the UK. This is due to a combination of expert legal and medical insight, combined experience adding up to many decades and an unwavering dedication to helping families to recover the compensation they deserve.

Chambers 2017 had the following to say about Helen Dolan, head of the clinical negligence department: “A source describes Helen Dolan as ‘formidable in her knowledge of the law and medicine,’ adding: ‘She's one of the best clinical negligence solicitors in Manchester.’”

According to Chambers 2017, Lesley Herbertson “plays a crucial role in many of the firm’s diverse clinical negligence cases. A commentator highlights her “understanding of cases and the way she moves cases forward," while another interviewee adds: ‘She is an extremely bright lawyer who is lovely with clients and keen to put them at ease’.”

Gill Edwards is described as being “well regarded for work on catastrophic injury in both adults and children. Her background as a registered general nurse aids her in issues of medical negligence. One source notes that ‘she is really lovely with clients, very thorough, and has a warm personality.’”

Our clients believe it is also the empathy and care with which we act that sets us apart from other law firms. We know how difficult it can be to live with a severe illness. It is our aim, therefore, to make the claim process as stress-free for the family as possible.


Most medical negligence cases are funded on the basis of a no win, no fee arrangement, otherwise known as a Conditional Fee Agreement. This means we can investigate your potential claim and you will not be asked to pay any costs if your case is not successful. The detail of how a Conditional Fee Agreement works will be carefully explained to you at our first meeting.

What happens next?

Initially, we will discuss your circumstances and help you to understand whether or not your case can be pursued. If it is agreed that it can, we will gather all the necessary evidence to create a strong case in order to give you the best chance of recovering compensation.

We will obtain all relevant medical records and go through each of these with you, then instruct independent experts in the appropriate areas of specialism to advise on whether or not you or your family member has received substandard treatment. Once we have supportive expert evidence, court proceedings will begin and the claim will be processed as quickly as possible.

Speak to us

To speak to a solicitor about your circumstances, contact us on 0800 027 557. We can also get back to you at a suitable time if you complete the online contact form on the side of this page, or by visiting our contact page. If you have someone specific in mind that you would like to speak to, visit their profile on our people page.

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