• We are extremely proud to have secured over £114 MILLION in damages for our clients between 2018 and 2019!
  • We're delighted to be featured in the Times Best Law Firms 2019 guide under personal injury
  • Potter Rees Dolan were on the Legal 500 Awards 2018 insurance shortlist for the North West

Sepsis Claims

The team of specialist solicitors at PotterReesDolan can offer legal support and advice if you or a loved one have suffered negligence resulting in sepsis.

We understand the stress and worry you may have experienced, and we know that you may feel as if you have nowhere to turn for assistance. However, we have helped many people in your situation by providing expert legal guidance and support to make your life easier.

Our solicitors will work tirelessly to get you the answers and the compensation you deserve, as we’ve seen first-hand the damaging impact sepsis can have on your quality of life. We offer a personal service, and we strive to give our clients a voice when things have gone wrong. Not only that, but we are dedicated to improving standards in healthcare.

The reputable clinical negligence team includes Helen Dolan, Lesley Herbertson and Gill Edwards, who have more than 60 years’ experience between them and each are featured in the prestigious Legal 500 and Chambers guides.


Helen Dolan was very efficient and courteous and, in many areas exceeded, our expectations. All members of staff were very approachable and helped to make a very difficult situation more bearable.”

Mrs H, Birmingham

“I am delighted with the level of support I have received. In particular, Lesley's explanation of the Part 36 process and achievement of early settlement through informed recommendations. This experience is just what you need when you are left vulnerable.”

Ms Turner, Manchester

“Friendly, understanding, clear and accommodating. Took the time to explain rationale for decisions and legal processes. Exactly the right balance of direction and recommendation. Very personable service, can't fault the service. From receptionists to solicitors to specialist help.”

Mrs B, Turton

“Just want to say thank you very much for all you have done Lesley. ‎ Not only have you done a very good job but your support to my wife and me has been outstanding and it's not all been about our son. I was very impressed with the way you pushed that little bit further. ‎I thought you were a great team.

We are very pleased with outcome and I like the way you took nothing for granted always looking at detail. Look forward to working with you on the stages ahead.”

Mr W, Cheshire

Read more testimonials from our clients here.

To discuss your circumstances with a member of our team, call us on 0800 027 2557 and you will be put through to one of our senior solicitors who will go through everything with you. You can also arrange for us to get in touch with you by completing an online contact form on the side of this page. Alternatively, visit our contact page. If you have someone specific in mind that you would like to speak to, visit their profile on our people page.

What is sepsis?

Sepsis is a life-threatening condition that can develop as a side-effect of an infection, sometimes due to ineffective treatment of the initial infection. It develops when the chemicals released by the immune system to fight an infection cause inflammation throughout the body. If sepsis is allowed to develop without effective treatment, the patient can go into septic shock and this can lead to long term injuries and sometimes death.

People can develop sepsis after all sorts of infections, including lung, bladder, skin, bone, heart and brain infections. It can also develop after surgery, and we often see cases where a patient has developed sepsis and septic shock as a result of a delay in diagnosing a bowel perforation during or after surgery. In those cases, the patient often develop intestinal failure and require a stoma.

How can medical negligence lead to sepsis?

Unfortunately, the signs of sepsis are often missed by medical professionals, which can lead to serious injury or even death. In some cases, patients can attend a medical appointment for a minor infection, but because the signs were missed, their symptoms worsen and eventually sepsis develops.

If you or a loved one have been misdiagnosed, or your diagnosis was delayed, the solicitors at Potter Rees Dolan can help you to claim the compensation you deserve.

How we I pursue a clinical negligence claim for sepsis?

Our specialist clinical negligence team is renowned as one of the best in the UK due to a combination of expert legal advice and medical insight. We have a combined experience that adds up to many decades, coupled with an unwavering dedication to helping individuals and families get the compensation they deserve.

About Helen Dolan, head of the department, Chambers 2018 says: “Helen is scrupulous in her preparation and organisation, highly experienced, and her knowledge and insight was extremely reassuring.”

Chambers 2018 says, Lesley Herbertson “has recently handled a delay of treatment case concerning cauda equina. She has additional capabilities in assisting with failings in district nursing and delays in diagnosis leading to brain injuries.”

Gill Edwards is described as being and "exceptionally good solicitor" and garners praise from a client who says: "The way that she helped me is amazing. She is fantastic.”

About our clinical negligence team, our clients are quoted in Chambers 2018 saying: "it was the personal attention we received, the knowledge of the specific needs and future hopes of the claimant, and consideration for our family life that made the firm the right match for us."

Our clients tell us that it is the empathy and care with which we act that sets us apart. We specialise in serious and catastrophic injuries, so we know how difficult it can be to live with severe disability. It is our aim therefore, to make the claim process as stress-free for you and your family as we can.


The majority of negligence cases are funded on a “no win, no fee” agreement, otherwise known as a Conditional Fee Agreement. This means we can investigate your potential claim and you will not have to pay any costs if the case is not successful. The details of how a Conditional Fee Agreement works will be carefully explained to you at our first meeting.

You may already have the benefit of a legal expense insurance policy, and we will always start by looking at whether you can use the same policy before considering whether a Conditional Fee Agreement is more appropriate.

What happens next?

Initially, we will discuss your circumstances with you in order to gain a better understanding of whether or not your case can be pursued. We will then help you to gather all the evidence required to build a strong case to give you the best chance of recovering the right amount of compensation.

We will start by obtaining all the relevant medical records, and then we will go through them with you. We then instruct independent medical experts to advise on whether or not you have received substandard treatment. Once the expert evidence has been provided, we will begin court proceedings, pushing your claim forward as quickly as possible.

In some cases, we will work towards obtaining early interim awards so that we can help you put in place any support that is required with care and therapies.

Contact us today

If you believe you may be entitled to compensation, call us today on 0800 027 2557. You can arrange for us to get in touch with you by completing the online contact form on the side of this page or on our contact page. If you have someone specific in mind that you would like to speak to, visit their profile on our people page.


What are the symptoms of Sepsis?

It is vital that the symptoms of sepsis are identified early in order to give the patient the best chance of receiving the care they require quickly. Symptoms differ depending upon the age of the child or adult but can include:

  • Loss of appetite
  • Fever and chills
  • Weakness
  • A constant thirst
  • Patches of discoloured skin
  • Changes in mental ability
  • Decreased urination
  • Unconsciousness
  • Issues breathing

The severity of sepsis can range from mild to severe, with a higher rate of recovery in mild cases. However, septic shock is extremely serious and can lead to fatality.

How does sepsis develop?

Sepsis can affect anyone following a minor infection, although some people are more vulnerable than others. Those who are most at risk of sepsis include:

People with a pre-existing medical condition or those receiving treatment that weakens their immune system

Young children or the elderly

Patients who are already in hospital suffering from a serious illness

Those who have recently undergone surgery or who have a wound as a result of an accident.

How is sepsis diagnosed?

If a patient is showing signs of sepsis, a doctor should order tests in order to make a diagnosis and to determine the severity of the infection. Usually, the following tests are carried out:

  • Blood test
  • Urine test
  • A wound secretion test
  • A mucus secretion test

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